Incoming fax & the internet connection?
Hi guys, hoping someone can help me with this.. My fax was just hooked up and its 100% functional. However slight prob. :
THE PROBLEM: everytime a phone call comes in, if no one answers it goes to the fax (not the voicemail), even if someone answers I think it stops as well??? Not sure, I forget how to set the number of ringtones for both (cuz I think the fax picks up after a certain number of ringtiones, correct me if Im wrong)?!
THE SECOND PROBLEM: Whenever the first happens, (the fax picks up) im on my wireless and the internet connection is gone!! I have to wait at least a good 10 min. for the fax to recognize that there is no incoming data and the internet connection is eventually restored.
HELP!!!! please lol , its driving me crazy thnx
Printer/ fax : HP laserJet 3015
Router: Airlink 101 (802.11N Wireless Router)
There’s two wires coming from my fax –> one to the modem, one to the wall ..
THNX YAHOOO !!!
Appreciated
Jesse
You have 2 separate problems. You need to put a filter between the fax and the wall on the phone line. This should stop the internet interference. I have found i receive very few faxes, usually a fax will retry in 1 minute if you pick up the line. Turn off Auto answer on the fax, you can hear if it is a fax and just hang up, go to the menu and turn auto receive faxes back on. Once it is received turn it off again.